Amendments

In January 2026, a link to the Commissioning Responsibilities under the Care Act chapter of the Care Act 2014 Resource was added.

In January 2026, the link to the Care and Support Plan Sign Off Tool was removed from Section 4.1, Transparency, timeliness and Sufficiency, (Guidance for Authorisers) as this resource is no longer available.

In January 2026, information about the accessible information standard was added to Section 1, Providing Information and Advice. In addition, links to the Team Suitability Decision Support Tool, Urgent or Interim Support Decision Tool, and Allocation Support Tool were removed throughout, as these resources are no longer available.

This procedure was updated in January 2026 following a full tri.x review. The chapters ‘The Full Review Conversation’ and ‘The Light Touch Review Conversation’ were replaced by one new procedure: 'The Review Conversation’.

In January 2026, the link to the Care and Support Plan Sign Off Tool was removed from Section 3, Signing Off the Plan and Agreeing the Personal Budget (Guidance for Authorisers) as this resource is no longer available.

In January 2026, this new chapter was added to the Specialist Procedures section.

In January 2026, this new chapter was added to the Universal Procedures section.

In January 2026, text improvements were made to this chapter following a tri.x review.

This procedure was updated in January 2026 following a full tri.x review. The chapters ‘The Full Review Conversation (Carers)’ and ‘The Light Touch Review Conversation (Carers)’ were replaced by one new procedure: 'The Review Conversation (Carers)’.

In January 2026, a link to the GOV.UK guidance for prisons on what facilities, services and support to provide to prisoners on a daily basis, was added to Section 1, Using this Procedure and Further Guidance.

In January 2026, this chapter was updated following a legal review.

In January 2026, this chapter was refreshed following a tri.x review.